DELIVERY

DELIVERY

You are shopping on our Bad Boy EU website.

Packages will shipped within 36 hours of placing an order on weekdays. If you place an order before 10.00 CET Monday-Friday your order will be shipped the same day. All orders placed on the weekend will be shipped the next business day.
WORLDWIDE SHIPPING
Estimated delivery 4-6 WORKING DAYS (During Holiday Season this can take longer)
ORDER BEFORE 10.00 CET for your order to be shipped same day
Shipping cost will be calculated at checkout

Can I track my order?

After placing an order you will receive shipping information, this includes a tracking number for you to track the status of your delivery. You can expect your goods to be shipped within 36 hours of placing an order on business days.

What is a Split Shipment?

We will always try to get your order to you in the most efficient and sustainable way possible. However, on occasions, there is a possibility that your order may come in more than one shipment due to stock availability and your items having to be picked from different places.
This means that your items won't necessarily be shipped at the same time and you may receive an email advising that 'Some items in your order are on the way'. If this happens please don't worry, the remainder of the items in your order will arrive shortly afterwards.
This is completely normal and there is no need to contact our support team on this occasion. However, if you experience significant delays we will, of course, be there to help.

An item is missing from my shipping confirmation?

If for some reason, we would unable to ship one of the ordered items, this will be stated in your shipping confirmation and you will be automatically be refunded for non-shipped item(s).

Package not delivered?

All claims must be submitted within 30 days of the delivery or estimated delivery date. If you have any questions, contact us via email at sales@badboy.com

Items not Allowed For Return

We do not accept exchange or return on customer specifically designed products.
Items purchased as part of a promotion (destocking, special offers ...) can not be returned or exchanged.
Hygienic products will not either be replaced : mouth guards, protective cups and compression shorts cannot be returned, even if they are new.

Please note that we don't offer free Returns

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